Contact Us

We’re always happy to help.
At MyTidyMate, our customer service team is available to assist you with any questions related to your order, our products, or the return process.

Before getting in touch, we recommend visiting our FAQ page,  where you’ll find answers to the most common questions regarding delivery, returns, order tracking, and payment methods.

Customer Service

If you need support or have a specific request, you can reach us using the following contact details:

- Phone: +33 6 75 27 62 70

- E-mail: contact@mytidymate.com

- Address: 60 rue François 1er, 75008 Paris, France

- Business days: Monday to Saturday

- Opening hours: 09:30 – 19:00 (Closed on Sundays and public holidays)

We aim to respond to all enquiries within 24 to 48 business hours.