Billing Terms and Conditions

Welcome to MyTidyMate.
These Billing Terms and Conditions outline how MyTidyMate (“we”, “us”, “our”) handles orders and payments made through our website.
By placing an order on https://mytidymate.com , you agree to the following terms.

Accepted Payment Methods

We currently accept the following secure payment options:

- Visa

- Mastercard

- American Express

- Discover

- Diners Club

- UnionPay

- Apple Pay

- Google Pay

- PayPal

- Shop Pay

All transactions are processed securely through encrypted payment gateways.

Billing Information

Accuracy of Information

You agree to provide accurate, complete, and up-to-date billing information, including your name, billing address, email, and payment details.
Incorrect or incomplete information may result in delays or the inability to process your order.

Order Confirmation and Invoice

- Order confirmation: Once your order has been successfully placed, you will receive an email confirmation containing your order details, selected delivery method, and billing information.
This email serves as your official purchase receipt.

- Invoice: A digital invoice will be automatically generated and attached to your order. It includes item details, shipping fees (if applicable), and any discounts applied.

Payment Processing

- Authorisation: By providing your payment details, you authorise MyTidyMate to charge the total amount of your order.

- Verification: All payments are subject to verification for fraud prevention and compliance checks.

- Failed transactions: If your payment is declined, you will be notified by email and asked to use an alternative payment method.

Disputes and Chargebacks

- Resolution: In case of any issue with your order or payment, please contact our support team immediately at contact@mytidymate.com. We will work to resolve the matter promptly and fairly.

- Unjustified chargebacks: Any chargeback found to be unfounded may result in the buyer being held responsible for the disputed amount and any associated administrative fees.

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